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FT Payment & Deposit Services Rep 2 in Huntington Beach, CA at Nuvision Credit Union

Date Posted: 11/30/2018

Job Snapshot

Job Description

Pay Rate: $17.19 - $21.49 per hour

The Payment & Deposits Services Representative 2 primary role is to perform daily Electronic Funds Transfers, share draft, Automatic Clearing House and other member functions. Supports the branch and members by answering the must answer line of the department.  Adds value to the organization and assists members by performing assigned duties in an accurate manner. 

Responsibilities:

  •     Balances, proofs, posts and adjusts ATM deposits.  Maintains CO-OP deposit processing procedures, such as large or suspect item notification and preparation of outgoing CO-OP adjustments.
  • Processes Visa, Debit and ATM card-maintenance including reissue Fraud Prevention related reports.
  • Sorts, logs and distributes all incoming and department mail.  Processes return mail.
  • Supports branch staff and members on Visa, Debit and ATM card-related issues, such as card status, balance information, dispute instructions, lost card and PIN replacements, and other inquiries.
  • Validates member information and processes Verifications of Deposit.
  • Performs miscellaneous operations research including follow up on disputes to meet required deadlines and compliance.
  • Answers subpoenas/levies in timely, accurate manner and in compliance with requests.
  • Completed monthly and daily reports for department and individual job duties assigned. This includes ACH exception and share draft reports. Maintain or improve efficiency.
  • Handles mail requests for new accounts, conversion of member accounts to trust accounts, name changes and other account maintenance.
  • Performs activities related to correct processing of accounts of deceased members.
  • Performs IRA and certificate of deposit duties to include opening new accounts, changing terms or withdrawals.
  • Supports and participates in continuous improvement activities.
  • Represents the Credit Union in a positive and professional manner.
  • Other related duties as assigned.
  • Maintains member and other sensitive information with confidentiality.
  • Treats all co-workers and members with respect.

Job Requirements

Qualifications:

  • Two years’ experience as an Electronic Services Rep 1 or equivalent financial institution operations experience.
  • Ability to accurately perform mathematical calculations.

  • Ability to type 35 wpm and utilize 10-key by touch.

  • High School Diploma.