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FT Payment & Deposit Services Representative in Huntington Beach, CA at Nuvision Credit Union

Date Posted: 11/20/2018

Job Snapshot

Job Description

Pay Range: $15.43 - $19.29 per hour

The Payment & Deposits Services Representative 1 primary role is to perform daily EFT, share draft and ACH functions.  Completes mail and deposits daily. Completes required reporting for department. Responsible for answering the must answer line in the department. Adds value to the organization and assists members by performing assigned duties in an accurate manner.

Responsibilities:

  • Balances, proofs, posts and adjusts ATM deposits.  Maintains CO-OP deposit processing procedures, such as large or suspect item notification and preparation of outgoing CO-OP adjustments.
  • Processes card-maintenance related reports.
  • Process, sorts, logs and distributes all incoming and department mail.  Processes return mail.
  • Supports branch staff and members by phone (meeting phone standards for department) on card-related issues, such as card status, balance information, dispute instructions, lost card and PIN replacements, and other inquiries.
  • Validates member information and processes Verifications of Deposit.
  • Performs miscellaneous operations research.
  • Answers subpoenas in timely, accurate manner.
  • Supports and participates in continuous improvement activities.
  • Represents the Credit Union in a positive and professional manner.
  • Other related duties as assigned.
  • Maintains member and other sensitive information with confidentiality.
  • Treats all co-workers and members with respect.

Job Requirements

Qualifications: 

  • Six months to one year general financial institution operations experience. 
  • Ability to accurately perform mathematical calculations.

  • Ability to type 25 wpm and utilize 10-key by touch.

  • H.S. Diploma or equivalent is required.