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Full Time Member Service Representative 2-Laguna Hills Branch in Laguna Hills at Nuvision Credit Union

Date Posted: 7/19/2018

Job Snapshot

Job Description

Pay Range: $13.94 - $17.43/hour

Under general supervision, the MSR II performs a wide variety of duties relating to handling member transactions including but not limited to; receiving and disbursing funds, posting deposits and loan / VISA payments, making account transfers, redeeming bonds, issuing travelers checks and money orders, making cash advances, recommending other products and services, performing all types of withdrawals, account maintenance, and opening savings, checking, money market and certificate of deposit accounts (excluding trust and IRA accounts). The value the MSR II position allows for in-person, personalized service and provides opportunities to conduct needs-based sales using referrals for other Credit Union products and services that support various production goals.


  • Performs various MSR duties including; receiving and disbursing funds, posting deposits and loan payments, transfers, bonds, travelers checks, money orders, cash advances, and all types of withdrawals (cash and checks).
  • Opens savings, checking, issue temporary checks, money market, and certificate of deposit accounts, as needed.
  • Processes plastic card services such as issuing temporary cards, repining existing cards and ordering new cards.
  • Performs a wide variety of account maintenance; change of address and name change.
  • Recommends other products and services appropriately with each member transaction.
  • Required to complete compliance training and all other training offered to MSRs.
  • Balances cash drawer.
  • Other related duties as assigned.

Job Requirements


  • High school diploma or GED. College level coursework in related business classes is preferred.
  • 12 months MSR experience. 24 months previous MSR experience with NuVision is preferred.
  • Knowledge of BSA, Regulation CC, D, E and all other pertinent regulations.
  • Comprehensive knowledge of all deposit account products and all services.
  • Basic knowledge of all applicable Federal, State and NCUA regulations.