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Head of Project Management Office in Huntington Beach, CA at Nuvision Credit Union

Date Posted: 1/5/2019

Job Snapshot

Job Description

Salary Range: $84,066.63 - $105,083.29 

In conjunction with the Chief Risk Officer (CRO), the Head of Project Management Office (PMO) is the key leader for delivery of strategic projects of the organization. The Head of PMO is responsible for delivering an efficient and effective project management program across the organization. The Head of PMO is responsible for leading the overall success of all projects under the jurisdiction of the PMO. The Head of PMO provides oversight of all executive approved projects to ensure the efforts remain aligned with the objectives and strategies of the organization. The Head of PMO oversees the PMO project managers and project management disciplines including project planning, scoping, measuring, controlling, leading and directing projects and managing project risks. The Head of PMO oversees the quality of the project plans, estimates, schedules, budgets, project structures, staffing, status reporting and other project related disciplines.

Responsibilities:

  • Establishes, communicates and leads the strategic direction of the Project Management Office.  Responsible for developing and executing the project management program across the organization. 
  • In conjunction with business unit leader, is responsible for project delivery: On time, on budget with expected benefits realized. Ensures project requests are evaluated, prioritized, and aligned with the organization’s strategic objectives. Ensures project scope, schedules, and budgets are established and managed throughout the project lifecycle.
  • Leads and develops a team of PMO professionals to execute projects consistent with the organizational strategies.  Communicate project prioritization attributes with the PMs to ensure the highest project risks are identified and managed in a timely manner. Monitors performance, provides ongoing performance feedback and coaching to direct reports, indirect reports and others as needed, and conducts performance & development conversations as well as effective performance evaluations. Train, mentor and coach the PMs to further develop their project management skills. Expects and enables Project Managers to support the works of peers. Provide appropriate communications and updates to CRO pertaining to areas of responsibilities.
  • Responsible for the development, implementation, and maintenance of project management policies, standards and procedures to consistently deliver quality project management services to the organization.
  • Collaborate with the Leadership Team to adequately staff each project with competent team members to efficiently and effectively achieve the project objectives. Escalate material unresolved risks, issues, resource constraints vendor conflicts or other issues that could compromise the success of projects.
  • Ensure a project benefits realization analysis is conducted for projects managed by the PMO. Project managers will help facilitate this analysis in coordination with subject matter experts and Finance.  This analysis will occur post project completion and will measure the actual benefits realized compared to the commitments made by the Executive and Business Sponsors within their business cases. 
  • Identify critical metrics to assess and measure impact and results.  Ensures established metrics are tracked and reported on a regular basis. Responsible for annual budget for the department, and monthly monitoring for variances. Monitor and take actions to ensure overall expenses are within established budget and guidelines.
  • Collaborates with internal business partners to ensure PMO supports defined member experience and optimize business processes.
  • Supports and participates in continuous improvement activities. Represents the Credit Union in a positive and professional manner. Maintains member, team members and other sensitive information with confidentiality. Treats co-workers and members with respect.
  • Supports, participates and volunteers in credit union member community activities, member relations and events that promotes member centric experiences.
  • Stays abreast of current trends in financial services, business operations, processes, information technologies and project management disciplines.
  • Other related duties as assigned.

Job Requirements

Qualifications:

  • 10+ years of experience managing complex, large scale projects involving cross functional disciplines and/or geographical regions.

  • Must have experiences in operational efficiency initiatives, systems development and project management related disciplines such as management consulting, quality management, financial management and organization change management.

  • Comprehensive knowledge of resource management planning and execution methodologies.

  • Knowledge of quality planning, quality control and quality improvement models and techniques.

  • A thorough understanding of operations, business processes, systems development lifecycle and change management and transformation methodologies.

  • Strong leadership skills, project management skills and understanding of project planning techniques and methodologies.

  • Strong management and interpersonal skills with all levels of staff, organizational skills.

  • People management skills with a particular emphasis on performance management disciplines.

  • Strong third party/vendor management and contract negotiation skills.

  • Strong problem solving ability. Presentation skills and self-starter.

  • Ability to identify and define appropriate quality measures and performance targets.

  • Ability to produce detailed project plans, project dependencies, resource plans and costs estimates.
  • Business Acumen, Process Management, Negotiating, Conflict Management, Developing Direct Reports, Motivating Others, Sizing Up People.

  • Professional Project Management Certification (PMP) or similar designation is required

  • Bachelor’s Degree in business, technology or related field, or 4 or more years related experience and/or training or combination of education/experience.

  • Fluent in MS-Project or similar enterprise project management solution.